A satisfaction survey is the best way to measure customer and employee well-being.
We implement customer satisfaction strategies to encourage customer loyalty and the winning of new customers.
It is important to measure satisfaction on a regular basis to know whether the actions implemented are relevant.
Satisfaction surveys are the most widely used method, as they offer the best balance between reliability and constraints.
Our commitments :
- Framing the survey.
- Drafting the satisfaction questionnaire.
- Administration of the questionnaire.
- Analysis of results.
- Communication of results.
