UMANLINK enables you to ensure an uninterrupted workflow by providing you with a dedicated helpdesk service, to quickly assist your users in the event of any difficulties on the workstation or devices.
With a single point of contact available on the 24/7 IT helpdesk, you can quickly get back to business and minimize downtime.
Advantages :
- Streamlined operations.
- Increased productivity.
- Cost reduction.
- Users control and monitoring solution.
- Cost savings and scalable operations.
- Early warning of potential problems coupled with effective support.
Our commitments :
- Answer common service requests.
- Resolve difficulties without hindering business activities or affecting performance.
- Ensure communication with users on issues such as system outages and scheduled service updates.